I use XP Home Edition. For some reason, the turn off computer option is not working and I have to press the power button to turn off the computer. How do I get the "turn off computer" option to work again?1 person needs an answerI do too

Shutdown issues are generally caused by a program and/or process that is refusing to exit gracefully. The program and/or process can be from malware or can be legitimate (such as an invasive antivirus like Norton or McAfee). If you are using a Norton or McAfee product, uninstall it and replace with a better program such as NOD32, Kasperksy, or Avast (free). The Windows Firewall is adequate for most people. Shutdown issues can also be caused by old/poorly written drivers so make sure all drivers are updated, particularly on Windows Vista and Windows 7. A.The first step is always to make sure your computer is virus/malware free. http://www.elephantboycomputers.com/page2.html#Removing_Malware B. If the computer is virus/malware-free, drivers are current, and no Norton or McAfee programs are installed, then do clean-boot troubleshooting to see which program/process is the culprit: How to perform a clean boot in Vista and XP - http://support.microsoft.com/kb/331796 C. If you need more information, here is an excellent shutdown troubleshooter - http://www.aumha.org/win5/a/shtdwnxp.htm Standard caveat: If troubleshooting the issue is too difficult - and there is absolutely no shame in admitting this isn't your cup of tea - take the machine to a computer repair shop. This will not be your local BigComputerStore/GeekSquad type of place. Get recommendations from family, friends, colleagues.MS-MVP - Elephant Boy Computers - Don't Panic!